New coin transaction ledger: accurate, auditable, built to last

We've rolled out a completely rebuilt coin ledger system today. If you manage a team that earns coins through battles, competitions, achievements, and rewards, this is a meaningful upgrade in how those earnings are tracked and paid out.

Why we rebuilt it

The previous system had reliability gaps that occasionally caused issues with balances and earnings. Given that coins translate directly into real-monetary rewards for your employees, that wasn't a bar we were willing to keep operating at. Your team's earnings need to be exact, every time.

So we rebuilt the foundation.

What's new

The new ledger is built on the same architectural principles that financial institutions like banks, Stripe, and Revolut use to handle real money:

Append-only structure. Every transaction is written once and never modified. There's a permanent, immutable record of every coin earned and spent across your organisation.

Comprehensive coverage. Every coin movement now flows through the ledger. Battle earnings, competition winnings, achievement rewards, reward claims, and everything in between. Nothing happens off-ledger.

Database-level constraints. We've built safeguards directly into the data layer that make duplicate earnings and balance discrepancies mathematically impossible, not just unlikely.

Full auditability. Every transaction is timestamped, attributed, and traceable. If a question ever comes up about an employee's earnings, the answer is right there in the record.

What this means for you

You can trust the numbers. When your team sees their balance, that's the truth. When you approve reward claims, the maths is exact. When you report on earnings or budget for rewards, you're working from a source of truth that won't drift.

It also means fewer support questions from your people about missing or miscounted coins, and when questions do come up, you'll have a clear, complete record to answer them with.

What you need to do

Nothing. The new ledger is live and running. Existing balances have been preserved, and every transaction going forward is tracked through the new system automatically.

If you have any questions about earnings, balances, or want to dig into specifics for your team, our support team is ready to help.